Terms & Conditions

Copyright information

Copyright © 2009-2018 Shivaloka Ltd. All rights reserved.

All materials on this Web Site (the “Site”), and the Site itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Shivaloka Ltd or its subsidiaries or affiliates, or used with permission of their owners. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, and other materials contained in this Site, as well as the software used in the design and development of this Site. All rights are reserved, worldwide. The name SHIVALOKA, the SHIVALOKA logo, whether registered or unregistered, are trademarks or service marks, of PT Shivaloka Bali and of Shivaloka Ltd in Hong Kong.

The materials contained in this Site are displayed for informational and promotional purposes only. You are not permitted to download or copy materials in this Site for your personal or commercial use. You may not reproduce, publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this Site, any of the materials in this Site, or any related software. Any other use of materials on this Site, including reproduction for purposes other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Shivaloka Ltd, is strictly prohibited.


Contact us

For product inquiries or order related inquiries please contact us at
Please note we are available Monday-Friday from 10AM-5PM UTC +8 Bali time, excluding holidays.


Product availability

A selection of SHIVALOKA products available for purchase online. All products are subject to availability; and we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fill your order.



Prices displayed on the SHIVALOKA website are quoted in U.S. dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it.


SHIVALOKA Authenticity Guarantee

We guarantee the authenticity of all products purchased through SHIVALOKA online.
SHIVALOKA products are crafted with the highest quality materials, design and workmanship.

All SHIVALOKA products are handmade in Bali, Indonesia.